---
title: "Customer service | Lorendo - Doors and Windows"
description: "If you need help with a project or simply want more information, our customer service team is here to listen and advise."
url: https://www.lorendo.com/en/customer-service/
lang: en-CA
publisher: "Lorendo Portes et Fenêtres"
publisher_type: HomeAndConstructionBusiness, Organization
publisher_url: https://www.lorendo.com
publisher_address: "164, 4e Rue, Montmagny, QC, G5V 3L5, CA"
publisher_phone: "+1 800-463-2024"
---

We are here to support you

# Customer service

Do you have questions about our products and our solutions? Would you like to discuss your project with an advisor? Do you have questions about your quote? Would you like to know more about your order, your delivery or your installation? Whatever the nature of your questions, our customer service team will be happy to assist you within the next 24 to 48 business hours.

       [1-800-463-2024](tel:18004632024)    MON-FRI: 7h30-12h and 13h-16h30

"*" indicates required fields

There for your questions

## To contact us

  Telephone :  [418 248-2391](tel:4182482391) , extension 5302   Toll free :  [1-800-463-2024](tel:18004632024) , extension 5302  MON-FRI: 7h30-12h and 13h-16h30

We're there to help

## FAQ

### Can you replace thermos, screens or operators?

### Do you have installation guides?

### How do I know when to change my doors and windows?

### How do I clean and maintain my doors and windows?

           To contact us

## Contact us now for more information

   [Contact us](https://www.lorendo.com/en/contact-us/)   [Get a quote](https://www.lorendo.com/en/online-quote/)

---

## Publisher

This content is published by **Lorendo Portes et Fenêtres**, 164, 4e Rue, Montmagny, QC, G5V 3L5, CA. Phone: +1 800-463-2024 — https://www.lorendo.com
